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Customer Service

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    FAQ

  • Help! Who can I contact with a question about your site?
  • Do I need to be a Tarazz member to use this site?
  • How do I track an order that was placed on the old website?
  • Why would I become a Tarazz member?
  • How do I become a Tarazz member?
  • I received a registration confirmation email. What do I do now?
  • How do I change my phone number after I've registered?
  • I forgot my login details. How can I access my account?
  • How do I know if my order's on its way?
  • Can I send my order to more than one address?
  • Do you have a size guide?
  • How do I know if my order has been successfully placed?
  • Help! Something happened to my computer while I was placing my order! How can I tell if my order was received?
  • What happens if the item that I ordered is out of stock?
  • I can't find the item I'm looking for on the website. Does that mean I can't purchase it here?
  • What products can't I order into Australia?
  • Is there a minimum spend amount on Tarazz?
  • What payment methods do you accept?
  • My credit card is being rejected. What should I do?
  • I have a Promo Code for a retailer on your site, can I use it?
  • Are there warranties on the products that you sell?

Help! Who can I contact with a question about your site?

We welcome any questions you may have about our service at Tarazz. We’ve compiled this list of questions and answers to help you get an answer on the spot. If these questions don’t help, feel free to contact us.